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AidisTrust
http://forum4.aimoo.com/OuchToo
Rank: Newbie  
Status:
Score: 14
Posts: 8
From: United Kingdom
Joined: 31/10/2011
Member of: Ouch


Posted on 01/11/2011 7:22 AM

Hi Pink, 

Sorry for the misunderstanding, we help disabled people in the UK, including NI. I misunderstood the question, I was referring to our office which is based in England Manchester. I do apologise. 




Posted on 01/11/2011 6:22 AM

** Sorry about the lack of spaces** 

Posted on 01/11/2011 6:19 AM

Hi All,

We support those who live in theUK (England, Scotland, Wales & Northern Ireland).

We support those who cannot receive our services through statutory sources, which means organisations and individuals that are government funded such as teachers working out of government funded schools. If in doubt, give us a call or post a question.

We offer free technical support to help people with disabilities or those who care for them e.g. parents and carers, to help get their computer equipment up and running. We do this either by telephone or by using remote support software to link to your PC to gainjoint control in conjunction with a phone call. This is done under your supervision and with your consent only and you can stop the remote support whenever you want. Many commercial technical support helplines use suchsoftware already, such as BT and Sky, though we have no monthly charges, infact no charges at all, even our helpline is free to call from both landlines and mobiles within the UK.

We are a small charity that hasbeen in existence since 1975 and as part of our charity status, we have to beregistered with the Charity Commission (that only covers England and Wales,though as mentioned we help all in the UK). We are also a member of The Helpline Association who also have strict guidelines covering such areas as confidentiality. The Charity Commission website www.charitycommission.gov.uk has information about all charities that operate and you can find information suchas financial and registration information there. We don’t have a large advertising budget and so use free services such as this Ouch forum to let people know we exist.

It is true that some PC problems happen outside of Monday to Friday 9am to 5pm, but at the moment, this is our hours (we are a small charity). If you don’t have a technically minded friend who can help just call within these hours or send us an email – support@aidis.org and we will respond as soon as possible.

We also offer free, impartialadvice on assistive technology for those wishing to find out more. Unfortunately, we cannot offer funding for equipment, though we are a valuable source of independent advice.

We also offer free awareness courses throughout the UK, where our technicians will travel to disability related organisations, parent groups etc. to show people what computer-related assistive technology is, what’s available and how it can help. This service again is free of charge (we sometimes ask for a cup of coffee on arrival), though this service is subject to our current funding, so please call for availability in your area.

Our funding comes from non-government sources such as grant-giving charities to allow us to carry out our services free of charge.

We also attend disability-related exhibitions around the UK and will be posting such events on our website as they are confirmed, so people can come and see us there.

As we mention, we are a small charity, though we feel we do good work. We try and reply to all enquiries as soon as possible, though there are times when there may be a delay due to sheer volume of calls.

I hope this helps answer some ofyour questions, if you have any more, please just ask. 





Posted on 31/10/2011 10:29 AM

Are any of you's having problems with your computer? At the Aidis Trust we have a technical helpline, give us a call on our freephone number and we can resolve all your computer problems - for FREE. 

Call us on 0808 800 0009 - Open from Monday -Friday 9am -5pm 

The Aidis Trust Charity 


Posted on 31/10/2011 7:57 AM

 I have noticed that you have corrected the "link - to our homepage" Thank you for that. 

Posted on 31/10/2011 7:39 AM

Hello Everyone,
Have any of you heard of the Aidis Trust? Well those who haven't, we are an independent charity and we offer free services for the disabled. Our free services includes, Free Technical Support, Advice on Assistive Technology, Courses and Training.
Have any questions ... Chat to us on "Ouch"
Why not check out our website - http://www.aidis.org click here , follow us on Twitter @aidistrust and add us on facebook.


The Aidis Trust ;)


edit > to add the click here link < Sunshine :-)


Posted on 31/10/2011 7:38 AM

Hi,

Thanks for the advice, I am quite new to this. Will do that straight away  


Posted on 31/10/2011 7:19 AM

Hello Everyone, 
Have any of you heard of the Aidis Trust? Well those who haven't, we are an independent charity and we offer free services for the disabled. Our free services includes, Free Technical Support, Advice on Assistive Technology, Courses and Training.
Have any questions ... Chat to us on "Ouch"

Why not check out our website - http://www.aidis.org, follow us on Twitter @aidistrust and add us on facebook. 


The Aidis Trust ;)



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