Title: New Washing Machine Arrives Today!
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Yvettea
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(Date Posted:07/11/2011 3:34 AM)
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My last washer (fortunately insured) developed a fault about three months ago.  When it was on the last spin, it became increasingly noisy.  And I mean noisy.

However, the insurance company insisted it be mended instead of replaced.  smiley99

So there were two vists (one call out to investigate the fault and order the part and a second visit to fit the part) for a new pump.  Engineer said problem was solved.  But problem not solved. smiley99

Two more visits for a new engine.  Engineer said problem was solved.  But problem not solved.  smiley99 

Two more visits for new suspension.  Engineer said problem was solved.  But problem not solved.  smiley99 

Two more visits to fit other bits and pieces.  Engineer said problem was solved.  But problem not solved.  smiley99

Finally, the washer made such a noise when spinning you could have heard it from outer space it was so loud.

Engineer returns again and says the spindle to the drum has completely cracked.  

That was the problem all along - the spindle cracking so why the engineers insisted it was the pump, engine, suspension etc, I really don't know.   Obviously they didn't know either!  smiley99 smiley99 smiley99 smiley99 smiley99 smiley99 

Then came a two week wait while the company searched for a new spindle.  My washing machine is no longer manufactured and although some spare parts are still available, others aren't - including the spindle.  But the company said that an engineer somewhere in the country may have one on their van, so I couldn't have a new washer until a thorough search had been undertaken.

Last week, I received a phone call saying that a new spindle was not available, so I would have a new washing machine.  I would be sent a voucher to take to Currys or Comet and if I wanted to upgrade I could add the money for whatever washer I wanted.

So I spent hours on the internet researching washers and decided I'd have a Boch.

But then there was another phone call to say that I wasn't going to be sent a voucher.  I would be sent a particular make of washer as a replacement.

Spent hours on the internet researching this particular make of washer as I was told that if I wanted an upgrade I could add the extra money towards it.

Then another phone call.  I wasn't going to be sent that make of washer, I was going to be sent another!

Cue more hours spent on the internet researching that make of washer. 

Phoned back to discuss the model of washer to be offered to me but it didn't have all the features the broken washer had (it was a good job I had kept the manual which listed the spin speed, extra rinse and type of programmes etc) so I could argue for a better model than the one first offered. 

At last, the new one is to be delivered today and will be fitted to the plumbing.  Phew.

In the meantime, someone has collected the old machine for the spare parts to use for their washer, so the floor space can be given a good clean! 

The floor underneath the cooker, washer, tumble dryer and fridge are usually cleaned once a year but don't they get dirty? I don't know how all that dirty gets underneath there?

My cleaner has been taking washing home with me as I couldn't really ask any of my neighbours to do it.  One neighbour has going throught treatment for breast cancer and her partner is very stressed out; another neighbour is a Jehovah's Witness and although we chat  over the fence, I don't like getting too close as she keeps asking me to go to her church and puts JW magazines through my door; three couples work full time and have children so their washers are probably busy most of the time anyway. 

My other neighbour, whose husband died seven months ago, didn't offer to do my washing when I mentioned a few weeks ago about the washer being broken so I didn't ask.  This week when I said I was getting a new washer and how my cleaner had been so good, she said I should have asked her!  I did say that I'd mentioned about the washer being broken but she didn't remember!!

When you are disabled you can't necessarily take your washing to the launderette as it isn't always easy - transporting the washing and also getting parked.

It used to be possible to park on the main road of my little village using a blue badge, but so many non-dis parked on the yellow lines that all parking has been banned.  To stop parking, the road has been made one way only and the paths have been widened so it is one vehicle width only.

Having to get the washing from the car park to the launderette is now a difficult processes.

Yet again it is non-dis who abuse parking and we disabled people get penalised by their laziness and thoughtlessness.  They can walk but they won't.



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sofie2
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Re:New Washing Machine Arrives Today!
(Date Posted:07/11/2011 4:22 AM)

 Enjoy your new washing machine! We had to get a new one a few years ago. (and a new dishwasher and a new boiler) Thankfully, I was away at uni so didn't have trouble.
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Yvettea
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Re:New Washing Machine Arrives Today!
(Date Posted:07/11/2011 2:19 PM)

What a disaster!!

The washer arrived and it is a lovely washer - even though it makes all my other white goods look rather yellow now, even though I don't smoke.

The new inlet and outlet pipes weren't long enough and they are not allowed to use the old ones (the seals eventually go and if they cause a leak the deliverers don't want the responsibility).

So, I had to make six calls and had to speak to at least ten different people, all of whom said I had to call another number.  Eventually I got through and an engineer is booked to come tomorrow between eight and one.  But, I don't know if they will have the long pipes with them or will just come and have a look before ordering new pipes and make an appointment to come back next week.

I have piles of washing to do.  Added to which, I discovered this morning that Ebby was covered in fleas!!!   They are both Frontlined every month without fail, but obviously his immune system is down and he succumbed.  Ivy had a couple but only a couple. 

I found an old nit comb in the bathroom cabinet from when my son was small and gave them both a good comb through.  When my cleaner arrived, I went to the Vet and bought Advantage for them both plus a huge tin of spray for their beds, the carpets and furnishings.

My cleaner vacuumed everything and I followed with the spray.  All the windows and doors had to be closed for at least half an hour, so I put the cats out and I went round to my neighbour for a cuppa.

I might get another tin of the carpet spray and redo it all again next week just to be on the safe side.

All my bedding (because they sleep on my bed!!), their beds and rugs have all been sprayed and are now stored in large black plastic bags until they can be washed at a very high temperature. 

I so need that washing machine to be connected and working!!!

I feel that my house and me (plus the cats) are really dirty now.
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KizzyKazaer
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RE:New Washing Machine Arrives Today!
(Date Posted:07/11/2011 2:39 PM)

Oh, Yvette - can't they get anything right??  smiley99

Hope it will all be worth the wait and hassle....
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sofie2
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Re:New Washing Machine Arrives Today!
(Date Posted:07/11/2011 3:16 PM)

 I am so sorry to hear that, Yvette.
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Yvettea
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Re:New Washing Machine Arrives Today!
(Date Posted:08/11/2011 8:39 AM)

The washer has been connected!  Hurrah!!

The engineer used the old inlet hose, although I may well buy a new one to be on the safe side and a new outlet pipe.

The washer is now on an empty wash (with detergent) as recommended, to clean the machine out after manufacture. 

It is soooo quiet.  Although it may be different when there is a load in the drum?

I am so relieved that things are getting back to normal.
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Offworld
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RE:New Washing Machine Arrives Today!
(Date Posted:08/11/2011 9:19 AM)


>>>
I might get another tin of the carpet spray and redo it all again next week just to be on the safe side.
<<<

If possible, keep some cut pieces of sellotape readily to hand, if quick you can slap it on to catch the little sods when they land.

Years ago I found a 2-lb hammer and small anvil quite satisfyingly effective thereafter. My (now late) cat was allergic to flea bites. One must have sneaked in, as she was a house-cat. So I'd hold one arm still and close under a 60W angle-poise -- heat as well as blood availability attracts them -- as a decoy, then over came the other hand with the tape. Knocked off well over 40, afaicr.
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Offworld
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RE:New Washing Machine Arrives Today!
(Date Posted:08/11/2011 9:26 AM)


         Wish it worked as well with politicians.
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oldtone27
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RE:New Washing Machine Arrives Today!
(Date Posted:08/11/2011 10:12 AM)

"Years ago I found a 2-lb hammer and small anvil quite satisfyingly effective thereafter. My (now late) cat was allergic to flea bites."

A bit drastic that!

I'm sure you didn't mean it but the juxtaposition of your two statements gave me a Tom and Gerry moment and an indelible picture of a flat cat draped over an anvil.smiley18

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Yvettea
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RE:New Washing Machine Arrives Today!
(Date Posted:09/11/2011 8:17 AM)

If possible, keep some cut pieces of sellotape readily to hand, if quick you can slap it on to catch the little sods when they land.

What a brilliant idea!! 

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hossylass
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Re:New Washing Machine Arrives Today!
(Date Posted:09/11/2011 8:35 AM)

Put a saucer of warm water down, with a lamp over it preferably to keep it warm, they will gravitate towards the heat and fall in to the water.

I discovered that when I put a warm cup of tea down in a friends house... bleugh !!!
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auntieCtheM
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RE:New Washing Machine Arrives Today!
(Date Posted:15/11/2011 11:52 AM)

Hey hossy, what a good idea.  I have fleas, well the cat actually has them and I borrow them occasionally to give them a little feed.
right, warm water and a lamp it is.  brilliant.
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