Re:How to join Ouch
(Date Posted:28/06/2011 2:21 AM)
I just posted this in BBC Ouch. Thanks again Scotastic.
Thank you for the email, it got me over here and checking straight away.
I posted a help thread on Ouch. I realise you have probably already seen it but just in case here is the link.
One thing I have found with my name Sunshine Meadows is that I do not always remember how I typed it in when I join something. For example here on BBC Ouch, I have got stuck typing in Sunshine Meadows with a space, Sunshine_Meadows with an underscore I even forgot the first name I was using and SunnyMeadows. I am not saying you are doing this but it can happen.
I suggest you do the following:
Click on this link which allows you to retrieve your user name and password.
Type in the email address you tried to use. If the email address has been attached to a profile then Aimoo will send you an email to help you access your account. Sometimes these type of emails end up in the junk mail or spam folder in your email account so if it does not seem to have arrived check that folder.
If the email address you type in is not attached to a a profile it will say this:
No record of that email address found. Please try a different email address.
This means you can follow the instruction on the How to Join Ouch thread in Ouch Too.
If you are still having problems let me know by posting another message on this thread,or you can email me direct on the email address I put in the How to join thread.
I hope this helps and I am sorry it is has not been straightforward.
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